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Through the website www.oscarnavarromusic.com the following are sold to the public (1) Musical scores of the composer Oscar Navarro González for Symphonic Band -classified in several categories-, and for Chamber Music, all in physical paper format, (2) Different CDs and DVDs in physical formats and via “iTunes” with musical compositions by Oscar Navarro González, (3) T-shirts and caps with the Oscar Navarro Music Logo, as merchandising, and (4) rental of scores produced by Oscar Navarro González for Symphony Orchestras , also classified into several categories.
All these products are sold exclusively through the website www.oscarnavarromusic.com, both nationally (Spain) and internationally (European Economic Area and all other foreign countries), shipping worldwide.
Therefore, www.oscarnavarromusic.com is not responsible for the sale of these products by distributors, who also purchased these through the web.
-TYPE OF PURCHASE OR RENTAL.
The acquisition of any of the above products is done through www.oscarnavarromusic.com via accessing the section “OnlineStore”, where one can choose from among these products, it is not necessary to have a user account in the website for the purchase process, although there is the option to do so prior to the purchase.
In the case of the products described in section (1), the recipient may purchase each of these by clicking on them, then proceed to “add to cart”, later “finalize purchase”, at which time a discount coupon may be entered, if one is to be used, and according to the promotions that are made, then fill in the billing and “ordering” data.
For the products related to section (2), the purchase process is identical, except for those CDs whose purchase is made through the “iTunes” platform.
Likewise, the purchase process is identical for the products described in section (3).
Finally, as regards the products related to section (4), the process is like the previous products, except that it is subject to prior authorization from www.oscarnavarromusic.com so that once selected, the form regarding “ask for rental price” provided on the website must be filled in and sent by the addressee. Subsequently, both parties will sign the contract for the rental of the work, for the subsequent sending of the materials in digital format, and protected by a watermark, so that the process is finalized by email, independent of the electronic store provided on the website.
Payment of the products described may be made by debit or credit card (subject to the companies provided on the website), and bank transfer. In the case of products related to sections (1), (2) and (3) payment through these means will take place through the option “finalize purchase” provided in the online store. In the case of the products described in section (4), the payment will be through the same means, but from outside the digital platform.
– CONDITIONS OF PURCHASE.
1.- Prices, shipping costs and ordering.
The prices of each of the products are expressly detailed on the website, except for those related to the products of section (4) in which the object is to rent. The recipient will receive prior information on the cost of renting these products, it being necessary for the recipient to complete and send the form provided on the website.
The prices that appear on the website do not include taxes, which will be added to the price and known by the recipient when completing the purchase of the product through the website, in the cases in which they reside in Spain or in another European Community country.
However, in case the products are purchased from countries other than those mentioned, the price is the one that appears on the web, to which the shipping costs will have to be added.
Thus, the cost of shipping is not included in the price, which in turn the respective tax will be included, regardless of the country of destination (except for products of section 4 that do not have shipping costs), for which the recipient will also be aware when indicating in the purchase process the address to which the shipment must be sent.
Both the above amounts and the conditions of sale on the website are purely informative and may be subject to change in response to changes in tax regulations or simply market fluctuations. However, the execution of the order through the purchase process described implies consent with the price offered and the general conditions of sale in force at that time.
Once the order has been placed it will be understood that the purchase is made in full, with all the legal guarantees that cover the purchaser and, from that moment, the prices and conditions will be contractual and cannot be modified without the express agreement of both parties. Castilian (Spanish) (and English, when orders are made through the English version of the website) will be the language used to formalize the contract. For the products included in sections (1), (2) and (3), the contract will not be archived, but constitutes proof of the content and completion thereof, all of the present contracting conditions stated on the website, and proof of completion of purchase sent to the purchaser, except for the one related to the products included in section (4), which will be sent by electronic mail, being also subject to the aforementioned contractual conditions.
The delivery times vary depending on whether the shipments are made to Spain, a country of the European Economic Area, or to another foreign country. Shipments will be made through the “Certified Mail” mode, unless the recipient indicates before the purchase process, and by sending an email to firstname.lastname@example.org a different manner of shipping than the previous one, being the time frame for delivery:
-Spain: 3 to 7 business days.
-European Economic Area: From 7 to 15 working days.
– Other foreign countries: From 7 to 20 business days.
And in all cases, up to a maximum period of 30 working days, excluding any liability to www.oscarnavarromusic.com, for any delay that could occur as a result of an abnormal operation of said service (for holidays or vacations, among other reasons) ,or by any incident with the customs process of a foreign country.
If the recipient wishes, he can know the status of the shipment by contacting www.oscarnavarromusic.com via the email address email@example.com to obtain the identification number of the shipment.
All products present on the website www.oscarnavarromusic.com are available for purchase by the recipient, except those indicated “soon”, which will not be available for purchase through the purchase process provided on the website.
Orders that include several articles will be made a single shipment, whenever possible for packaging reasons.
An order will be considered delivered when its receipt is confirmed by the recipient. Within 24 hours, the recipient must verify the products upon their receipt and express all objections that may exist.
The recipient will have 48 hours to check the integrity of all components of the order and to verify that everything that should be is included in the products. After these 48 hours it will be assumed that the shipment is accepted and no claims will be accepted for defects or failures with the shipment.
In case of receiving a product damaged in transport the recipient must contact www.oscarnavarromusic.com by email to firstname.lastname@example.org within the first 24 hours in order to file a claim regarding the incident with the company in charge of the shipment. In the same way, it is advised that the recipient file a record with the company, through this website: http://www.correos.es/ss/Satellite/site/pagina-atencion_cliente/sidioma=es_ES .
3.- Shipping costs.
The purchaser will be aware of the costs of sending each of the products, except those relating to section (4), which is sent free by email, when indicating in the purchase process the address in which the shipment must be made, although the purchaser may, prior to the aforementioned purchase process, choose a shipping mode other than the “Certified Mail” used by www.oscarnavarromusic.com.
In accordance with current legislation, the products can be returned within 14 calendar days from receipt of the goods by the recipient, communicating the return, through the form that will be previously provided by www.oscarnavarromusic.com at the request of the same, to be sent by the addressee fully completed within the aforementioned period by e-mail to the address email@example.com and also by letter to Apartado de Correos no. 144, CP Nº 03.660, Novelda, Alicante (Spain) if the addressee resides in Spain.
To obtain a copy of the form, and return instructions, it is necessary to contact www.oscarnavarromusic.com by means of the aforementioned e-mail address, stating in the subject “Request for return form”. According to the current legislation in the matter, the right to return, by its nature, the products described in section 4 ), as well as those included in sections (1) and (2) when they have been unsealed after delivery, or when the purchase process ends through another digital platform, whom the recipient will have to contact for that purpose, as well as the products related to section (3), when they are not in perfect condition. Likewise, the purchaser is obliged to comply with the obligations and the responsibility that the current legislation imposes on him in case of exercising his right to return. All merchandise must be returned in its original packaging and condition, in perfect condition and protected, avoiding stickers, seals or adhesive tape directly on the surface or packaging of the article. Otherwise www.oscarnavarromusic.com reserves the right to refuse the return. Once the return is requested by sending the corresponding form, and accepted by www.oscarnavarromusic.com the recipients will receive by email (or by postal mail if it is a resident in Spain) the necessary instructions for the return, and must send the shipment before a maximum period of 14 days from the time they received the instructions.
The shipping expenses originated by the return will be at the expense of the recipient, who will have to proceed with the return in accordance with the instructions previously provided for this purpose by www.oscarnavarromusic.com. Once the product has been received and verified that it is in perfect condition, the refund of the amount will be processed. The payment received will be refunded, including the cost of delivery, unless the shipment has been made by means other than the agreed upon, at the request of the recipient.
The payment of said amount will be made within a maximum period of 14 days from when the right to return was exercised. However, until the products are returned, the amount to be reimbursed may be withheld.
If the acquirer of the product was a distributor, although the products that are marketed through the web www.oscarnavarromusic.com are intended for purchase by a final recipient, the return conditions will be the following:
• Only returns of materials that are unused and in perfect condition, during the 30 calendar days after its receipt
• Existing promotions on the web that could extend the 30-day delivery period will not be applicable to distributors, who will always have a 30-day return period.
• Such returns will be processed as if it were a commercial return, since there is no law that regulates the rights of return between companies, and these procedures are regulated according to the conditions of www.oscarnavarromusic.com.
• Returns will not be accepted for products that have a broken security factory seal. • These conditions do not void the warranty or exchange of defective products. www.oscarnavarromusic.com reserves the right to refuse the return in the event of any anomaly in the returned product.
5 .- Guarantees.
As for the Guarantee of the products, the provisions in the Spanish Law that govern this aspect will be applied.
www.oscarnavarromusic.com will be in charge of the shipping costs generated by the processing of the guarantee of the product in those cases where it is assumed that the lack of conformity exists in the purchased property. It should always be done following the instructions indicated by www.oscarnavarromusic.com upon acceptance.
When the recipient is a distributor, the shipping costs will be borne by the same.
The recipient can process the guarantee by contacting www.oscarnavarromusic.com through the email address firstname.lastname@example.org and by means of a letter to Apartado de Correos No 144, CP No. 03.660, Novelda, Alicante (Spain) if the addressee resides in Spain.
6.- Settlement of Litigation.
Resolution of online litigation in consumer matters shall be according to Art. 14.1 of Regulation (EU) 524/2013: The European Commission facilitates an online litigation resolution platform available at the following link: http://ec.europa.eu/consumers/odr/.